Terms & Conditions

Art. 1 From the due date, every unpaid invoice will automatically and without prior notice incur a default interest of 12 % per year and a compensation of 10 % with a minimum of 50 €.

Art. 2 All our agreements are governed by the general terms and conditions of sale, delivery and payment set out below. They are an integral part of our agreement. In the event of a conflict between our general terms and conditions and those of the co-contracting party, the present terms and conditions are binding on all aspects of the agreement.

Art. 3 Cancellations of orders accepted by us can only take place with the prior written consent of our company. In any case, we have the right to invoice 30% of canceled orders as compensation for the damage and expenses incurred as a result of this cancellation. This provision also applies in the event of a partial cancellation.

Art. 4 Our delivery times are given as a guideline only and are never binding. Exceeding the delivery terms never entitles the customer to compensation, dissolution of the agreement, or non-compliance with any obligation that may arise for him from the agreement. Nor can we be held liable if the late execution is due to force majeure or an error on the part of the client.

Art. 5 Delivery takes place at the agreed locations. If no place of delivery has been agreed, this will take place at our address.

Art. 6 All our invoices must be paid either in cash and without discount to our address, or punctually in accordance with the agreed terms. As stated above under Article 1, in the event of default of payment on the due date, interest of 12% per year will be owed on the invoice amount, calculated from the due date, automatically and without prior notice of default. In the absence of payment on the due date, the invoice amount will automatically and without prior notice of default be increased by 10%, with a minimum of 50 € as a lump sum compensation. The costs for collecting unpaid invoices are always fully borne by the buyer. Payments are first attributed to interest-free debt, then to interest, then to principal or capital. In the absence of payment on the due date of one invoice, all invoices will automatically and without prior notice of default become due and payable.

Art. 7 All delivered goods remain our property until full payment of everything due to us under this agreement, including the interests and costs. If the customer's credit takes a less favorable turn, or in the event of a change in the customer's condition (death, dissolution of the company, transfer of the business, etc.), we reserve the right, even after partial dispatch of the the goods, to request suitable guarantees from the client for the proper performance of the commitments taken, or to make changes to the agreed payment terms. In the event that the customer fails to pay us in this regard, we have the right to cancel all or part of the agreement without any compensation being owed, in whatever form.

Art. 8 To be admissible, any complaint must be submitted in writing and by registered post within 8 days of the invoice date.

Art. 9 If, during the execution of the agreement, we are prevented from fulfilling the obligations towards the customer due to force majeure or unforeseen circumstances, regardless of whether this impediment extends to the entire execution or only to part of it, and whether the impediment is temporary or is final, without prejudice to our further rights, we have the right, without judicial intervention, at our own discretion, either to suspend the execution of the agreement or to regard the agreement as dissolved in whole or in part, without that we are obliged to pay any compensation.
The customer is in all cases obliged to pay for what has been delivered to him.

Art. 10 In the event of a proven error on our part, we can only be held liable for any direct and direct damage that
would be a proven consequence of the error. Compensation to third parties, loss of profit, consequential damage, claims from third parties, etc. are excluded. Our liability is in any case limited at all times and in all cases to the invoice amount.

Art. 11 For all disputes between the contracting parties, only the Justice of the Peace of the Canton of Brussels and the courts of the jurisdiction
authorized in Brussels. Disputes related to deliveries abroad will be adjudicated exclusively by the aforementioned courts.
Belgian law applies exclusively to all agreements and obligations between us and third parties.

Art. 12 Gift vouchers can only be used once and cannot be combined with other discount or gift vouchers or promotions.
A maximum of 1 gift voucher per person is allowed. Promotions are one-time and cannot be combined.